© 2019
 

Insightly Support Site Design

I was tasked with designing Insightly's support Zendesk instance. I worked with a front end developer to create an inviting space where customers were free to ask questions and communicate with other Insightly users.

Click to enlarge.

Duties:

Web design

Redlining / prep for developer

HTML & CSS on front page

CSS sitewide

See it live >

Notes:

Inviting splash image

Invites users in and makes them feel as if they are a part of the community.

Attractive icons

Easy to understand and intuitive.

Innovative recent news UI

New endeavors are highlighted

Easy Resources access

Secondary pages are highlighted. Icons also provide clues as to their contents

FAQs

Simple questions answered upfront

Staff image

The support site is more of a community, and showing Insightly team members is a great way to depict the closeness to customers