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Insightly Support Site Design
I was tasked with designing Insightly's support Zendesk instance. I worked with a front end developer to create an inviting space where customers were free to ask questions and communicate with other Insightly users.
Click to enlarge.
Redlining / prep for developer
HTML & CSS on front page
Inviting splash image
Invites users in and makes them feel as if they are a part of the community.
Easy to understand and intuitive.
Innovative recent news UI
New endeavors are highlighted
Easy Resources access
Secondary pages are highlighted. Icons also provide clues as to their contents
Simple questions answered upfront
The support site is more of a community, and showing Insightly team members is a great way to depict the closeness to customers
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